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Terms Of Shipment

SHIPPING POLICY

How long does it take to receive my product?

Typically, it takes about 5-8 business days for our socks and underwear.

Please note that during the holidays our production time may vary.

Can I change the destination country of my order?

After your order has been sent out, you may not change your shipping address. 

How much is shipping?

We provide Free Shipping over £65. 

Shipping Time And Price For United Kingdom and Ireland:

Standard Shipping (Delivery Time 5-8 business days) £0.00–£64.99 cost £6.99

Standard Shipping+Insurance (Delivery Time 5-8 business days) £65.00 and up cost £1.99

Standard Shipping+Insurance (Delivery Time 5-8 business days) £0.00–£64.99 cost £8.98

DHL (Delivery Time 3-5 business days) 0g–1499g cost £18.95

DHL + Insurance (Delivery Time 3-5 business days) 0g–1499g cost £20.94

 

How will I know my order has shipped?

You will receive a shipping confirmation email once your order is ready to ship. Please note that orders may take up to 5 business days to process before they are shipped due to customized work involved. Once you have received this email please allow 24-48 hours for your tracking number to update. 

Please keep in mind delivery dates may change due to inclement weather conditions or holiday.

 

Do you ship internationally?

We send to the United Kingdom and Ireland.

The tariffs generated by DHL need to be borne by the buyer.

Please note: 

If you have any questions, please feel free to contact us via email: laura.sun@imaiyuan.com

Address: RM D 10/F TOWER A BILLION CTR 1 WANG KWONG RD KOWLOON BAY KL,Hong Kong,528437